CQI-11 Plating System Assessment

Significance and Application of CQI-11 Plating System Assessment

The new AIAG CQI-11 3rd edition was released in October 2019. See further below the new build-up and essential content as well as the new process tables of the 3rd edition.

The North American automotive association AIAG (Automotive Industry Action Group) is publisher of the CQI standards (Continuous Quality Improvement). CQI-11 Plating System Assessment is a self-assessment of the plating system regarding galvanic plating and must be carried out at least once a year.
This standard is an appendix to IATF 16949 under „customer-specific requirements“ and is valid for all automotive suppliers globally that have entered into a contractual agreement regarding purchasing, supply and quality throughout the supply chain.
As a long standing member of AIAG, TopQM-Systems already specialized early on in the introduction, development and qualification of employees, as well as auditor training according to the rules of the AIAG for CQI-11 galvanic plating processes in the European and global automotive supplier markets.

The new CQI-11 3rd Edition 2019

Here is an overview of the changes and changed process tables of the new CQI-11 3.Version:
>> TopQM info service for the new CQI-11 for download



New CQI-11 3rd Edition 09-2019 Plating System Assessment - further seminars -

TopQM-Systems has been able to gain a great deal of practical audit experience after four CQI-15 assessments carried out after the new 3rd edition. This practical experience is incorporated into our seminars and in the corresponding group work as "Best Practice" in the future.

» Further online and open CQI trainings will take place incl. the German translation
   (dates and prices can be found here)


AIAG CQI audits for "Special Processes"  - also possible as remote audits

TopQM-Systems has been conducting on-site audits as well as "remote audits" for your location, but also for your suppliers, for several years now. Long-standing qualified and experienced TopQM CQI auditors are available to you on site in Germany and Europe, but also worldwide. Especially in these uncertain times, we are a reliable partner both on site and via remote audit, use our global expert audit team.

» More information about Remote Audits




Structure, Content and Elements of the CQI-11 Questionnaire

Cover Sheet

  • Basic data of the plating organization
  • Audited areas according to the respective CQI-11 process table
  • Contact data (auditor, company, participants)
  • Results of the CQI audit

Audit Elements Paragraphs 1-2

  • Paragraph 1: Management responsibility and quality planning
  • Paragraph 2: Responsibility for material flow and material handling

Audit Elements Paragraph 3

  • Pyrometrie

Audit Elements Paragraph 4

  • Job Audit
  • Header and basic data concerning the audited product
  • Questions concerning the process flow
  • Customer-specific requirements concerning the product
  • Operator and quality responsibility
  • Packaging requirements
  • Transport requirements


Process Tables of the CQI-11 Plating System Assessment

Processtable A

  • Zinc / Zinc alloy plating

Processtable B

  • Mechanical Plating

Processtable C

  • Decorative Plating of Metal Substrates

Processtable D

  • Decorative Plating of Plastic Substrates

Processtable E

  • Electropolish and Chrome Flash

Processtable F

  • Hard Chrome Plating

Processtable G

  • Electroless nickel plating (chemical)

Processtable H

  • Hydrogen Embrittlement Relief Process

Processtable I

  • Process Control and Testing Equipment Verification and Calibration


TopQM-Systems Global CQI-11 Service


  • We conduct CQI process audits in your company and at your locations
  • We conduct CQI process audits at your external suppliers
  • Training as „CQI-11 auditor“ according to the rules of  AIAG auditor qualification, incl. seminar documentation, examination and issuing of certificates
  • As an official training partner of AIAG, we offer licensed CQI-training modules (Understanding AIAG CQI Self-Assessment) and CQI basic knowledge. 
  • CQI-FMEA Training (Failure Mode and Effect Analysis)
  • Integration of „CQI self-assessments“ in your QM system and your process audits
  • Certification support to ISO 9001 and ISO TS 16949 (IATF 16949)

TopQM-Systems already conducts AIAG CQI process audits for well-known automotive companies as well as in-house training througout the supply chain. Make use of our special know-how and contact us for your consultation interview or for an individual, detailed service offer at no charge and without obligation.

Examples of TopQM-Systems projects and references for CQI audits and CQI auditor training (extract):

  • Robert Bosch
  • BMW
  • Advaltech
  • Opel
  • SKF
  • Continental
  • Ejot
  • Kern Liebers
  • GKN
  • Faurecia
  • Autoliv
  • Lear
  • Styner und Bienz... and many more

We shall gladly provide you with a contact person and contact data for the above-mentioned project and reference examples upon request.