CQI-11 Plating System Assessment

Significance and Application of CQI-11 Plating System Assessment

The North American automotive association AIAG (Automotive Industry Action Group) is publisher of the CQI standards (Continuous Quality Improvement). CQI-11 Plating System Assessment is a self-assessment of the plating system regarding galvanic plating and must be carried out at least once a year.
This standard is an appendix to ISO TS 16949 (IATF 16949) under „customer-specific requirements“ and is valid for all automotive suppliers globally that have entered into a contractual agreement regarding purchasing, supply and quality throughout the supply chain.
As a long standing member of AIAG, TopQM-Systems already specialized early on in the introduction, development and qualification of employees, as well as auditor training according to the rules of the AIAG for CQI-11 galvanic plating processes in the European and global automotive supplier markets.

Structure, Content and Elements of the CQI-11 Questionnaire

  • Cover Sheet

Basic data of the plating organization
Audited areas according to the respective CQI-11 process table
Contact data (auditor, company, participants)
Results of the CQI audit

  • Audit Elements Paragraphs 1-2

Paragraph 1: Management responsibility and quality planning
Paragraph 2: Responsibility for material flow and material handling

  • Audit Elements Paragraph 3

Paragraph 3: Facility and equipment (zinc, zinc alloy plating facility)

  • Audit Elements Paragraph 4

Paragraph 4: Decorative (Cu, Ni, Cr) plating facility

  • Job Audit Paragraph 5 (inspection of finished parts)

Header and basic data concerning the audited product
Questions concerning the process flow
Customer-specific requirements concerning the product
Operator and quality responsibility
Packaging requirements
Transport requirements

Process Tables of the CQI-11 Plating System Assessment

  • Process Table A

Zinc / Zinc alloy plating

  • Process Table B

Surface preparation of metals for decorative plating

  • Process Table C

Surface preparation of ABS & PCABS plastics for decorative plating

  • Process Table D

Decorative plating

  • Process Table E

Mechanical plating

  • Process Table F

Electropolishing and chrome flash on stainless steel

  • Process Table G

Hard chrome plating

  • Process Table H

Electroless nickel plating (chemical)

  • Process Table I

Hydrogen embrittlement, relief bake process

  • Process Table J

Accessories, process facility


TopQM-Systems Global CQI-11 Service


  • We conduct CQI process audits in your company and at your locations
  • We conduct CQI process audits at your external suppliers
  • Training as „CQI-11 auditor“ according to the rules of  AIAG auditor qualification, incl. seminar documentation, examination and issuing of certificates
  • As an official training partner of AIAG, we offer licensed CQI-training modules (Understanding AIAG CQI Self-Assessment) and CQI basic knowledge. 
  • CQI-FMEA Training (Failure Mode and Effect Analysis)
  • Integration of „CQI self-assessments“ in your QM system and your process audits
  • Certification support to ISO 9001 and ISO TS 16949 (IATF 16949)

TopQM-Systems already conducts AIAG CQI process audits for well-known automotive companies as well as in-house training througout the supply chain. Make use of our special know-how and contact us for your consultation interview or for an individual, detailed service offer at no charge and without obligation.


Examples of TopQM-Systems projects and references for CQI audits and CQI auditor training (extract):

  • Robert Bosch
  • BMW
  • Advaltech
  • Opel
  • SKF
  • Doduco
  • Ejot
  • Kern Liebers
  • GKN
  • IMS Gear
  • Autoliv
  • Lear
  • Styner und Bienz... and many more

We shall gladly provide you with a contact person and contact data for the above-mentioned project and reference examples upon request.